The High Price of Inaction: How Transport Failures Can Sink Your Business In 2024
1. Neglecting Trial Runs
In 2018, everyone heard about KFC’s logistics failure that year, highlighting their switch from Bidvest to DHL without trial runs. On February 14, two traffic accidents on the M6 exacerbated the problem by causing a traffic bottleneck, rendering DHL’s single chicken warehouse inaccessible. This incident underscores the importance of recognizing logistical risks, as even major corporations like KFC and DHL can overlook them. Lessons include avoiding significant dates for major operational changes, keeping in mind contingency plans for common issues like M6 closures, diversifying supply chain assets to prevent bottlenecks, and conducting trial runs before implementing new logistics strategies.
2. Long Lead Times
Each phase of the supply chain carries its distinct lead time, all of which combine to determine the comprehensive lead time for delivering goods or services. Lengthened lead times throughout the supply chain can lead to overall delays, thereby jeopardizing customer satisfaction and potential sales prospects. Your business must select a dependable haulage partner capable of handling the workload your business assigns to them.
3. Inefficient Route Management
Inefficient route management can directly affect delivery times and lead to additional challenges such as engine idling due to traffic congestion, increased driving time, and higher vehicle maintenance expenses.
4. Failure To Track Shipments
In a traditional transportation system, managing updates on consignment status often requires a dedicated team to make numerous calls throughout the day. Yet, by utilizing a haulier capable of handling this task, it removes one responsibility from your daily operations.
5. Poor Customer Service
Have you encountered drivers who appear unprofessional? Are you comfortable with them delivering your products to your customers? Remember, they represent your company when dropping off your load. If they don’t prioritize their appearance and professionalism, they might not represent your company effectively. Look for a haulier with polite, uniformed drivers who prioritize excellent customer service, even when interacting with your customers.
