3 Risks Associated with Freight Forwarding for Your Business
1. They Are NOT a Dedicated Transport Provider:
The emphasis lies in having a haulage company that functions as your internal logistics department. This approach offers numerous advantages that a freight forwarder cannot provide. Typically, freight forwarders are unable to assist with urgent shipments or accommodate specific delivery requirements due to their reliance on external carriers. Without a fleet of their own, they depend on third-party companies to handle and deliver loads.
Consequently, challenges arise when immediate transportation is needed or when clients specify unique delivery instructions. In such instances, freight forwarders are left scrambling to find suitable solutions. Conversely, a dedicated and experienced hauler can adeptly manage these scenarios, reducing concerns and ensuring seamless operations without the need for your direct involvement.
2. Risk in Outsourcing to Unknown Companies:
Freight forwarders often experience reduced control and visibility over shipments due to their reliance on multiple parties and intermediaries for transportation. This can lead to diminished service quality and reliability, along with heightened risks of damage, loss, or theft of goods.
On the contrary, opting for a dedicated hauler grants greater control over shipments. You benefit from continuous access to vehicles capable of accommodating shipments of any size, with consistent communication and knowledge of your shipment’s whereabouts. Additionally, direct engagement with a hauler typically ensures fair pricing, as you’re not subject to potential overcharging by a freight forwarder motivated by their own profit margins.
3. Effective Brand Representation:
Your brand is your business, whether it’s big or small. How people see your brand matters a lot because it builds trust and makes people want to buy from you more. That’s why it’s important to have someone who represents your brand well whenever they deliver your products to customers. You want them to be trained and professional. But if different companies deliver your products each time, it’s like having strangers show up at your customers’ doors every time they expect a delivery from you.
How do you think your customers feel because of that and do you really think those drivers actually care about your brand and what it stands for? Opting for a dedicated hauler with a well-kept fleet, drivers who appear professional in proper uniforms, and staff who receive regular training in handling various delivery situations means your brand is well taken care of. Having the same company consistently deliver your products to your loyal clients just makes more sense.
